Employee Quiz / SWH Christian Philosophy and Communication Complete the video above, then fill out the quiz below to verify your participation Your Name* Your Email* 1. Attitude is crucial to how we treat residents and staff. TrueFalse 2. The most important part of your dress each day is your smile. TrueFalse 3. A good definition of mercy is "Kindness in excess of what is expected". TrueFalse 4. Lynnette Eder will be dressed as a turkey for this year's Thanksgiving parade. TrueFalse 5. We treat all residents with the same respect, dignity, and guard against any abuse or neglect. TrueFalse 6. We should constantly be on the lookout for the many needs of our residents. TrueFalse 7. True customer service is having a servant's heart. TrueFalse 8. SWH's needs more compassionate people who put themselves in resident places. TrueFalse 9. Jesus said, if we show kindness to others we are really doing this to Him. TrueFalse 10. True compassion is more than a feeling, it's putting our concern into action. TrueFalse Complete the video above, then fill out the quiz below to verify your participation Your Name* Your Email 1. All you have to do to communicate is say something. TrueFalse 2. If you have a sender and a receiver you have successfully sent a message and communicated.. TrueFalse 3. What are the 5 Stages of Communication? 4. Why do each of us interpret a message that is being communicated to us differently?